Accessibility Statement

Last update: April 12, 2026

Taglit-Birthright Israel makes every effort and invests many resources in order to provide its customers with service that is equal, respectable, accessible and professional. In accordance with the Equal Rights for Persons with Disabilities Law, 5758-1998 and regulations enacted pursuant to it, many efforts and resources have been invested to make the necessary accessibility adjustments that will enable a person with a disability to receive the services provided to all customers, independently and equally.

Accessible customer service

Training employees for accessible service – Training is conducted to introduce the field of accessibility, create awareness among employees and provide practical tools for providing accessible service.

Accessible call center – Voice answering is accessible so that the information is conveyed in clear language and without background music.

  • Phone number: +972-2-6528222.
  • Email: info@birthrightisrael.com.
  • Application by mail: 1 HaGanan St., Beit Paz, Modi’in.

Website accessibility

Taglit-Birthright Israel believes in and strives towards equal opportunities in the digital arena, for people with various disabilities, and people who use computer assistive technologies.

Website accessibility information

The website meets the requirements of the Equal Rights for Persons with Disabilities (Accessibility Adjustments to the Service) Regulations, 2013.

The accessibility adjustments were made in accordance with the recommendations of the Israeli Standard (T.I. 5568) for accessibility of content on the Internet at AA level and the international WCAG2.0 document.

The tests were conducted for the highest compatibility for a Chrome browser.

The site provides a semantic structure for assistive technologies and support for the common usage pattern for operating with a keyboard using the arrow keys, Enter and Esc to exit menus and windows.

Suitable for display in common browsers and for use on mobile phones.

For the best browsing experience with screen reading software, we recommend using the latest NVDA software.

Documents or videos uploaded to the site before October 2017 may not be fully accessible. If one comes across such a document or video, one can contact the company’s accessibility coordinator and we will make sure to make the information accessible immediately.

Providing information in an accessible format – the company offers its customers the option of receiving information in accessible formats. The provision of information is free of charge and is intended for people with disabilities. For inquiries and information regarding accessibility, one can contact the accessibility coordinator of the company, whose details appear later in the statement.

Contact for requests and suggestions regarding accessibility improvements

The organization makes every effort and invests many resources in order to improve the accessibility of the organization as part of its commitment to enable the entire population, including people with disabilities, to receive the most accessible service possible. Should one encounter a problem regarding accessibility, please update us and we will make every effort to find a suitable solution and to take care of the issue as soon as we can. Please contact the accessibility coordinator (details below).

Contact details of the accessibility coordinator

Additional means of contact – There are several additional contact channels:

  • Phone number: +972-2-6528222.
  • By e-mail: Accessibility@taglitbri.com.
  • By fax: +972-2-6515251.